Answer every inquiry before the next firm does.
Texts and email in one inbox, a Today screen that flags inquiries still waiting on a reply, and a pipeline from first contact to retained. Missed-call handling is in development.
Replies that stall
Live today: text and email inquiries share one inbox, and any with no reply for over an hour is flagged on the Today screen. Ask DIDM can draft the reply; your staff send it.
Missed and after-hours calls
In development: every missed call becomes a card with the caller and the time, and a call back from the voice agent.
Consultations that slip
Live today: consultations that haven't moved in 14 days are flagged. Reminders before the consultation are in development.
Where inquiries come from
In development in the app: tracing calls, forms and texts to the ad or search that produced them. Our team does this in managed-client reports today.
Two-way texting and email run from the DIDM inbox today. Call ingestion, reminders and case-management connections (Clio, MyCase, Lawmatics) are in development.
A call back in about a minute. At 2am, a voice that answers.
The voice agent we're building calls new inquiries and missed calls back within about a minute, asks the qualifying questions you set, and passes the warm ones to your firm. It also answers after-hours calls, in a natural, empathic voice powered by Hume AI. It says up front that it's an automated assistant, not a lawyer, gives no legal advice, and takes the caller's name, number, matter and urgency. You get the transcript and decide what happens next.
See who’s outbidding you in your city.
A free one-page report: the firms bidding on your terms, what each click costs and how many people search. Put together by a person. No card, no sales call.