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DIDM for law firms

Stop losing cases to voicemail and wasted clicks.

One inbox for texts and email, a Today screen that flags who's still waiting, and an assistant that drafts replies for you to send. An AI voice agent for missed calls is in development. One flat monthly price.

Voice agent
preview · in development

Called back a missed inquiry in under a minute

Where firms lose cases

Inquiries go cold

A call at 9pm hits voicemail. By morning they've called the next firm.

Ads pay for the wrong searches

“Free lawyer”, “lawyer salary”, “how to become a lawyer”. Every click is billed.

Nobody can say which ad signed the case

Clicks live in Google, calls in one tool, retainers in another.

Why we built this

If someone calls your firm for help, someone should answer.

A firm shouldn't lose a case it already paid to attract because a reply sat unanswered or an ad bought the wrong search. We built DIDM so the managing partner can see who is still waiting and what has stalled, and stay in charge of every change, without a percentage or a per-lead bill. More is in development, starting with a voice agent for missed calls.

How it works

Three steps. You stay in charge of every one.

  1. 01

    Connect

    Import your contacts and bring texts and email into one inbox. Our team connects your Google Ads for reporting.

  2. 02

    See who's waiting

    The Today screen flags inquiries with no reply for over an hour and consultations that haven't moved in 14 days.

  3. 03

    Approve

    Ask DIDM drafts replies for you to send and proposes record changes you approve, reject or undo. Automated checks are in development.

Your agent team

In development. None of these agents runs yet. What runs today is the inbox, the Today screen and Ask DIDM.

Intake Agent

In development

Will call new inquiries and missed calls back within about a minute, ask the qualifying questions and flag consultations that were never confirmed.

preview · in development

“4 inquiries from last night haven't had a reply”

Ads Agent

In development

Will check Google Ads search terms, budgets and conversion tracking by practice area. Today our team manages Google Ads for managed clients.

preview · in development

““free lawyer” and “lawyer salary” spent $286 this month”

Market Radar

In development

Will show search demand and click prices in your city, and the firms bidding against you. Today it's in our free market report.

preview · in development

“DUI searches in your county are up 22% this month”

Reviews & Local Agent

In development

Will bring review alerts, Google Business Profile and local search into DIDM.

preview · in development

“New review mentions a slow callback”

Weekly Brief

In development

Will send a Monday summary: new inquiries, consultations, retained cases and cost per case by source.

preview · in development

“Your 3 priorities this week”

Illustrative

How we work with firms

You approve everything

Ask DIDM drafts replies; you or your staff send them. Changes it proposes to your records wait for your OK, and you can undo them.

We don't recommend lawyers

DIDM works for your firm, not the public. We never refer, rank or endorse a lawyer to a prospective client.

Flat monthly pricing

No per-lead, per-consultation or per-case fees, and never a share of your fees: the arrangements ABA Model Rules 7.2(b) and 5.4 restrict.

Your data stays yours

Read-only connections until you say otherwise. Export or disconnect any time.

How we keep your firm's data separate and backed up →
If nothing changes

Every unanswered call and junk click is a case the firm down the street signs.

With DIDM

Monday morning, you open one screen and see who's still waiting on a reply and which consultations have stalled.

FAQ

>No. DIDM is software and operations support for your firm. We don't recommend, rank or refer lawyers to the public, and we never charge per lead, per consultation or per case.

See who’s outbidding you in your city.

A free one-page report: the firms bidding on your terms, what each click costs and how many people search. Put together by a person. No card, no sales call.

Free market report