Stop losing builds to the calls you can't take from the job site.
DIDM puts your texts, email and estimates in one place, flags who's waiting on you and which estimates have gone quiet, and drafts the follow-up for you to send between inspections. A voice agent that calls new leads back within a minute is in development.
Called a new remodel lead back and qualified it
Where builders lose the job before it starts
The call you can't take
You're on a ladder, with an inspector, or running a saw. The homeowner calls the next builder on the list.
The estimate that goes quiet
Hours on a walkthrough and a number, then silence. Chasing feels pushy, so nobody does, and the job goes elsewhere.
Ads nobody is watching
Handyman and repair searches eat a remodel budget, and the agency report still shows clicks, not contracts.
They're trusting you with their house. Someone should answer.
Good builders shouldn't lose work because their hands are full building. The first call deserves the same care as the finish work, so DIDM keeps the office side in one place while you're on site: who's waiting, which estimates have stalled, and a drafted reply you can copy, edit and send.
Three steps, and you send every message.
- 01
Connect
Bring your contacts and open estimates into DIDM, and link Google Ads read-only. On a managed plan, our team sets up call and form tracking for you.
- 02
See what's slipping
The Today screen shows customers waiting on a reply and estimates that haven't moved in 14 days, so nothing sits unnoticed.
- 03
Reply and keep building
Ask DIDM drafts the follow-up; you copy it into the inbox, edit it and send. Nothing goes to a homeowner unless a person sends it.
What DIDM covers for a builder
The office side of a building business, in one place instead of scattered across your phone, your inbox and a Friday-night spreadsheet.
Customers waiting on you
Texts and emails with no reply for over an hour show up on the Today screen, so a homeowner isn't left hanging.
Estimates with no reply
Proposals that haven't moved in 14 days are flagged, and Ask DIDM can draft a follow-up for you to edit and send.
Search terms that never build
On a managed plan, our team reviews your Google Ads search terms and cuts the handyman, repair and DIY searches eating a remodel budget.
Where signed jobs came from
On a managed plan, our team tracks calls and forms and reports which ad, search or referral started each signed job.
In development: a voice agent that calls new form leads and missed calls back within about a minute, asks your qualifying questions and hands you only the warm ones; missed-call text-back; and sync with builder job software. Our team's reports use city permit data where it's published: Fort Worth, Nashville and Memphis today.
Not another lead-gen vendor. The office side of your business, built and run.
Leads are the start. What keeps them from leaking is the system behind them, and it's yours.
Agents that check every day (in development)
Automated checks on calls, estimates and ads are being built, starting with Google Ads. Today, our team does those reviews for managed clients.
Your own database
Every lead, conversation, estimate and signed job in one place you own, not scattered across vendors who leave with it. Import what you already have.
Tracking that holds up
For managed clients, our team sets up server-side and call tracking that catches the calls and forms browser blockers drop, so the numbers match the jobs you signed.
One screen for the business (in development)
A command center with calls, open estimates, spend and signed work in one view is in development. Today, our team's monthly report ties spend to booked jobs.
From first call to warranty walk.
A starting pipeline for residential work. Rename or reorder the stages to match how you sell.
- New lead
- Contacted
- Site visit
- Design & estimate
- Proposal sent
- Contract signed
- Permit
- Build
- Punch list
- Warranty
Tracked on every job
- Project type (custom home, remodel, addition, ADU)
- Budget range
- Lot or HOA notes
- Permit status
Every missed call and unanswered estimate is a house the builder down the road gets to build.
Monday morning, you know who's waiting on you and which estimates need a nudge, and on a managed plan our report shows which ads paid for real work.
Month-to-month, a person sends every message, and your data stays yours. See pricing → How we handle your data →
What owners ask first.
>No. DIDM doesn't send messages on its own. Ask DIDM drafts a reply, and you or your office copy it into the inbox, edit it and send it. Every change to your records is shown to you first and can be undone.
Who's winning the builds near you?
A free one-page report on the builders and remodelers competing for your ZIP codes, their reviews and where you show up in search. Put together by a person. No card, no sales call.